In the noughties I was a contributor to various PHP projects, an analyst of website traffic, and lead programmer on EasyAvailability in 2007, an early attempt to make content wholly manageable by those with zero code knowledge. This type of technical background allows me to interact easily with in-house programmers in the companies I work with.
In 2002 I founded TotalFrance.com, an interactive knowledge portal, social media platform and information exchange for people visiting or living in France. With a dedicated team, using strategies derived from sales/marketing and knowledge management, we developed informative content and built it into the largest online Francophile community on the web. It was bought by French Entrée in 2009 and absorbed into their brand.
Since 2010 I've focussed more on content management, CMS and 'user journey'. Clients hire me to manage content, analyse UX, improve 'sales' conversions (both online and face-to-face) manage projects, improve SEO, train staff, smooth client relationships, and to be the 'techie' interface between their businesses and outside agencies. They also hire me as a writer and copy-editor. For the future, I'm particularly interested in information management, improving user interfaces and predicting/controlling the user journey through changing technologies.
I'm always ready to chat through new projects and ideas. I'm available for both contract and permanent work. Feel free to contact me with enquiries.